Howard Hinkley, Managing Director - ESM Fire Protection Services
We got involved with Brooks through tendering and they were recommended as preferred supplier. Brooks have their systems installed in many residential facilities and we have experience with Brooks Panels over many many years. I have found Brooks to be helpful, obliging, readily contactable, responsive to problems and their after sales support / service and follow up is impressive.
I measure a company’s performance on their abilities to resolve problems and provide fair / equitable / expedient outcomes. That’s something that stands out with Brooks many years and is probably their most important asset.